purelypaper :: Terms & Conditions

Terms & Conditions

Please take the time to read the terms and conditions below.

All transactions on purelypaper.co.uk are subject to these terms and conditions.

1. Our Contract

1.1 This contract relates to the agreed terms on which you are buying goods from us advertised on the website. We are Purelypaper Limited and we can be contacted at:

PO Box 3959, Warminster, Wiltshire. BA12 9WY  email: - Tel:0844 478 0011

Purelypaper Limited is registered in England and Wales. The registered number is 05076956. Our Registered Office address is 10 St. Ann Street, Salisbury, Wiltshire, SP1 2DN. Please note; the Registered Office address is NOT the correspondence address. Please address all correspondence to the PO Box address detailed above.

1.2 For Credit/Debit card customers we must receive payment of the whole of the price for the goods that you order before your order can be accepted. By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but this is only an indication that your order is being processed, not that it has been accepted. Acceptance of your offer to buy the goods will not take place until after your payment is taken in full. The supply of goods to you shall indicate that we have accepted your order. Our acceptance of your order brings into existence a legally binding contract between us.

1.3 For Credit Account customers, acceptance of your offer to buy the goods will not take place unless and until Purelypaper Ltd provides you with an approved account number after appropriate credit approval.

For this purpose the Customer agrees to the Company carrying out appropriate credit checks including using the services of a third party to whom the company may disclose information provided by the customer for this purpose. The Company shall have sole control over the provision of an approved account to any Customer and may decline to provide or withdraw credit to any Customer at any time when any amounts then owing to the Company for goods supplied shall become immediately due and payable.

Purelypaper shall be entitled to invoice the Customer on or any time after receipt of the Purchase Order.

The Customer shall pay the Price of the Goods net 30 days from date of invoice.

For Credit Account customers we will send invoices out via e-mail. The e-mail address provided by the Customer during Customer registation must be valid and the e-mail recipiant must be available to receive the invoice and ensure it is paid promptly.

1.3.1. Without prejudice to any other right or remedy that Purelypaper may have, if the Customer fails to make payment on or before the due date then Purelypaper reserves the right to charge interest in addition to the Price of the Goods/Services at the rate of 8% above the Bank of England base rate from time to time in force in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended). Such interest shall accrue and be compounded on a monthly basis until payment is made whether before or after any judgement, and the Customer shall pay the interest immediately on demand

1.3.2. All overdue debts shall be subject to an adminsitration charge of 5% of the total account balance.

1.3.3. The Customer shall be liable for and shall indemnify Purelypaper against all fees and costs incurred relating to the use by Purelypaper of debt collection agencies.

1.4. Title in the goods shall not pass to the customer until all sums due from the customer to Purelypaper on any account have been paid. 

1.5. Purelypaper reserves the right to refuse orders that it deems to be of large quantity or placed by resellers, or in the case of Credit Account Customers where accepting the order would mean that the Customer's credit limit is exceeded.

2. Price and description of the goods

2.1 The description and prices payable for goods that you order are as set out in our website at the time you place your order.

2.2 In addition to the price you may be required to pay a delivery charge for the goods.

2.3 All drawings, images, descriptive matter, specifications, datasheets and advertising issued by us or contained in our Website or any of our publications are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the contract.

2.4 Every care has been taken to ensure that descriptions and specifications in the Website are correct but we reserve the right to amend such details without notice. Products are subject to manufacturing changes from time to time

2.5 Whilst every effort is made to ensure the prices shown on our website are accurate at the time you place your order, we shall not be bound by any clerical or arithmetical errors published on the Website whatsoever and reserve the right to cancel the contract at our discretion as per the terms in Clause 3 below.

2.6 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available we will inform you as soon as possible and cancel the contract and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.7 The SRP shown on the website is the Suppliers/Wholesalers Suggested Retail Price for the product and is shown only where available. If there is no SRP on the website this would normally indicate that there is no published Suppliers SRP available. Whilst we always strive to ensure the SRPs are correct and up-to-date, we shall not be bound by incorrect / missing / out-of-date information and this will not form part of any contract.

2.8 Customer Reviews. Registered users of this website may post reviews of products in the product details pages under the "Customer Feedback" section. Such reviews (or postings) will be available to be read by all other users (both registered and non-registered) of the website. The title, surname and city name from the registered users profile will be displayed along with the review.

Any customer (user) reviews published on this website do not represent the views of the Management and Employees of Purelypaper. Purelypaper is not in a position to investigate or otherwise ensure the accuracy of any comments or content posted by users of this website and therefore is not responsible in any way for such content provided by users. Purelypaper will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising based on the content of the customer reviews. Purelypaper Ltd (purelypaper.co.uk) reserves the right (but not the obligation) to remove or edit any content.

3. Cancellation by us

3.1 We reserve the right to cancel the contract at our discretion if:

3.1.1 we have insufficient stock to deliver the goods you have ordered;

3.1.2 the delivery address is in an area to which we do not deliver (please note we also do not deliver outside of the UK); or

3.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers

3.2 If we cancel the Contract we will notify you by e-mail and will re-credit any sum paid as soon as possible but in any event within 30 days of the order. We will not be obliged to offer any additional compensation for disappointment suffered

4. Delivery of goods to you

4.1 We will deliver the goods ordered by you to the address you give us for delivery (subject to Clause 3.1.2 above) at the time you make your order.

4.2 Delivery is normally Next Working Day. In any event Delivery will be made as soon as possible after your order is accepted and within 30 days of your order provided all stock items are available. Please see the website for details of the available shipping options and estimated delivery times.

4.3 If delivery cannot be made to your address (or is subject to a delay) for reasons under our control we shall inform you as soon as possible.

4.4 You will become responsible for the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

4.5 We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

4.6 Furthermore we shall have no liability to you beyond that set out in Clause 5 below for any delays caused by our suppliers / distributors which by their nature will be beyond our reasonable control. In the event of such a delay we shall inform you as soon as possible.

4.7 Upon receipt of your order you will be asked to sign for the goods received. Any claim by the Customer that the goods delivered do not not correspond with the order (in quantity, quality or otherwise) shall be notified at the point of delivery. If the package does not appear to be in good condition or of the correct quantity then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED" and, in the event of any discrepancy, notify us in writing or by e-mail in accordance with clause 5.1. If delivery is not refused, or is not signed as "UNCHECKED", and the Customer signs for the order then this shall be taken as acceptance of the delivery and the Company shall have no further liability to the Customer.

4.7.1 We shall have no liability to you for any shortage or damage or defect to goods delivered if you included an instruction that the goods are to be delivered and left unsigned for if no-one is able to receive them. Furthermore we cannot guarantee that we will always be able to accomodate such instructions.

4.8 If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under our control or unless subject to clause 4.7 above) then without prejudice to any other right or remedy available to us, we may:

4.8.1 store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or

4.8.2 sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.

5. Liability

5.1 Subject to Clause 4.7 above, if the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing (or via email) at our contact address of the problem within 3 working days of the delivery of the goods in question.

5.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods and we cannot produce as evidence of delivery a signed Proof Of Delivery (POD).

5.3 If you notify a problem to us under this condition, our only obligation will be, at your option:

5.3.1 to make good any shortage or non-delivery;

5.3.2 to replace or repair any goods that are damaged or defective; or

5.3.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.

Both 5.3.2 and 5.3.3 are subject to us arranging collection and inspecting the goods and that the Goods are proved defective to our entire satisfaction (and our opinion shall be conclusive).

5.4 Except where we are not permitted by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 5.3.3 above.

5.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any statutory rights that may not be excluded by law nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

6. Exclusions

6.1 Please note we only deliver to business addresses and as such, are unable to supply members of the general public (consumers). See Shipping Policy for full details.

6.2. By placing any order the Customer agrees and accepts that it is not dealing as a member of the general public (consumer) and that the rights of consumers under the Consumer Protection (Distance Selling) Regulations 2000 shall not apply and are excluded from the contract

7. Privacy

7.1 You acknowledge and agree to be bound by the terms of our privacy policy and user agreement.

8. Third party rights

8.1 Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

9. Governing law

9.1 The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

10. Entire agreement

10.1 These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

10.2 These conditions are our current conditions of trade. We maintain the right to add to or amend these conditions. The Customer will be responsible for satisfying themselves as to the Conditions on an ongoing basis and currently applicable to the transaction in hand by viewing the Purelypaper website.