purelypaper :: About us

About us

 

About Us

 

The customer focused paper specialists

established 2005

We are a family run UK paper supplier based in the picturesque countryside between Bath and Salisbury in South West England.

 

Over the years we have grown to become an acknowledged and trusted online resource for UK paper buyers. Today we supply businesses large and small; from sole traders and SME’s, to large corporate organisations.

 

With more than 20 years experience buying and selling printing papers at both UK and pan-European level, our team of experts are passionate about paper and always strive to deliver the best possible service to our customers.

 

Putting customers first

customer services

We pride ourselves in providing first class customer service and putting customers at the heart of everything we do.

 

Our dedicated and experienced helpdesk team are here to answer your product and order queries with friendly support and advice. Personable and approachable with in-depth product knowledge, you can rely on us to take ownership of your query and deal with it quickly and efficiently.

 

All orders are placed directly via our easy to use website. We supply all types of businesses, whether you are a sole trader, school, college, charity, printer, design agency, SME or large corporate organisation. Our aim is to provide you with the best value solution for your paper requirements and we work hard to exceed your service expectations!

 

Contact us on 0844 478 0011 Monday to Friday 9am-5pm.

 

Value and choice

signpost

Our specialist web shop offers value for money across an ever increasing range of brand leading and niche paper product lines, many of which are not normally available from office superstores or retailers.

 

From standard office copier grades to creative design, digital fine art, wide format and speciality papers, our broad and varied range addresses the needs of printing applications across all business sectors.

 

Need a bespoke sized paper? No problem, we offer a conversion service for cutting and finishing paper and board to your specific requirements.

 

Working closely with paper mills, merchants and converters, we are constantly expanding our product range to keep market relevant and provide all your printing needs.

 

Price benchmarking

Benchmark pricing

We continually benchmark our pricing in order to deliver you the best value for your business.

 

A trusted resource

Trusted company

Our website is designed to make your on-line shopping experience as easy as possible. Our clear and focused range offering is packed full of detailed product copy and technical data to give you all the information you need about each product, enabling you to become the expert when it comes to choosing paper.

 

Detailed buying guides explain product ranges in greater depth and provide technical advice and informative resource tools such as FAQ’s, glossary of commonly used terms, hints and tips and other useful advice; all of which are continually being updated.

 

Everyone tends to search websites differently which is why we offer various search methods to suit your preferences. A sophisticated search function at the top of any page will help you quickly locate specific products. Alternatively, navigate by product category or brand or answer a few simple questions and let our product selector guide you to the best paper for your application.

 

All in all, our tailored website, customer service and detailed product knowledge, make us more than just another paper supplier!

 

Next Working Day UK Delivery Service

UK Delivery

We deliver nationally across the UK mainland and Northern Ireland from a network of regional warehouses. See shipping policy for details.

 

Items available for next working day delivery are clearly labelled under their description. Some products do have a slightly longer lead time and these are easily identified too. Also, should an item ever go out of stock, our helpful customer service team will keep you informed about your delivery.

 

Please note, as a business supplier, we can only deliver to business addresses.

 

The multi-store, one stop shop for paper

One Stop Shop

We work closely with specialist suppliers to provide you with quality products. For ease of use, the products on our website are split between 4 different “stores”. Items from these stores may be ordered separately or mixed together on the same transaction but each store will have a separate delivery.

 

Office Paper Store: Featuring our core range of office papers, boards, packaging and envelopes.

 

PCL Label Store: A comprehensive range of premium business labels designed for litho, high speed and office laser or copier printing. Ideal for all product labelling applications.

 

XE Store: Our specialist range of waterproof papers designed for use in demanding environments including schools, hospitals, industrial, marine and outdoor field use. No need to laminate!

 

Digital Fine Art Store: A wide selection of brand leading, museum quality fine art and photo inkjet papers and canvas. Ideal for fine art reproduction and photography, digital art and creative visuals. Perfect for discerning photographers, fine art printers and design agencies.

 

Each store offers a FREE DELIVERY option. Click here to find out more.

 

Subscribe to our Online Newsletter and never miss a promotion!

Purelypaper Newsletter

Our monthly digital newsletter keeps you up to date with all the latest product and industry news, promotions and other related information which we think you’ll find useful. Click here to sign up today!

 

Security

Security

Purelypaper is committed to protecting your security. It is our priority that all transaction data is kept secure at all times.

 

The transmission of personal information on this site is fully encrypted using industry standard 256-bit SSL (Secure Sockets Layer). The site is validated, authenticated and assured by Comodo, the no.1 SSL Certificate Authority in the world.

 

Purelypaper meets the requirements of the Payment Card Industry Data Security Standard (PCI DSS).


Online credit and debit card payments are processed directly via Sage Pay, the largest Independent Payment service provider in the UK. Sage Pay is a fully approved payment processor with all major UK acquiring banks and has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI DSS).

 

Information you provide us with is strictly used only for processing and fulfilling your order and contacting you if we have any problems during this process.

 

We do not store any financial information on our servers and we never share your information with third parties for marketing purposes.

 

For more details of our privacy and data protection policy click here

 

Manage your account

Registration

Register on our website to view and print past order invoices or to save and rank your favourites for speedy repeat ordering. If your business has multiple shipping addresses, store them on your account to save time re-keying each time you place an order.

 

Sample service

Sample service

Can’t decide which paper to choose? We offer a FREE fast response sample service for most products, sending out A4 sheets for you to test and print so you can have confidence in choosing the right paper for each application.

 

Technical Advice

Technical advice

We continuously review and update product information on our website. However, if you can’t find what you are looking for, give us a call and our team of specialists will be happy to help answer your query. What we don’t know, we’ll find out!

Purelypaper, online office paper specialists
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